What is a Work Order? | Work Orders Explained

What is a work order?

A work order is a formal document (digital or paper) that describes maintenance work that is approved for execution (i.e. an approved work request). Work requests can be submitted to maintenance by any one of their many types of customers, which depend on the type of business, industry, and/or facility being managed.

Work order facts

  • 53% of facilities use a CMMS to monitor their maintenance
  • 55% use spreadsheets and schedules, and 44% still use paper

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