Hospitality

Manage your hotel’s preventive maintenance program

UpKeep’s user-friendly software helps hotel management and staff keep track of day-to-day tasks – improving customer satisfaction scores, increasing energy efficiency, and lowering maintenance costs and available on any mobile device.

3000+ Companies Using Asset Ops Management

Create an unparalleled guest experience through streamlining work orders

Unlimited free requesters for instant fixes

Eliminate all the phone calls that never get follow-through. UpKeep’s request portal makes your entire maintenance management process more efficient. An unlimited number of requesters can be added to your system, allowing anyone who requires a maintenance task easy access to technicians. These work orders can then be prioritized, tracked, and completed with real-time updates.

Seamless collaboration with updates and notifications

Because of its intuitive, easy-to-use interface, UpKeep allows your maintenance team to easily work with administrators, technicians, and other departments. Full transparency into the system means that someone making a maintenance request can see the status of a work order, as well as when it was completed. If delays such as waiting for parts occur, then all team members can be notified of the delay and revised completion schedule.

A simple user interface everyone can adopt

UpKeep is designed in a way that allows everyone in your organization to feel comfortable about using the solution. New maintenance technicians with little experience can easily access maintenance history, as well as find detailed instructions. Employees who are not technology-savvy can feel comfortable with the easy-to-use interface.

Case Studies

FMLY Pinpoints the Root Cause of a Problem

"After the first year, FMLY has been able to deliver amazing results to its property management client, helping to provide data-driven counsel and substantial cost savings in the maintenance of the client’s restaurants, bars and hotels."
Read Case Study
Make Maintenance Management Easy

A powerful mobile tool that anyone can pick up quickly.

Maintenance and operations teams that use a mobile CMMS experience up to a 652% return on investment through better communication and consistency.

  • UpKeep is 100% Cloud Based so you can access your information anywhere.
  • Available on Android and iOS keeping all of your members in the loop
  • Connect in real-time by using our state-of-the-art technology

CMMS, Maintenance Management, and Work Order Software

UpKeep is consistently rated the best inventory management software in value for money, ease-of-use, functionality, and customer support. There’s a reason UpKeep has more 5-star reviews than any other CMMS and Maintenance Software vendor.

  • Reduce your equipment and asset downtime
    by up to 26%
  • Extend your asset and equipment lifetime
     by up to 11%
  • Achieve up to 652% ROI
    by integrating UpKeep into your workflow
  • Improve overall facility condition
    with the integration of UpKeep

Manage assets from your mobile device

  • Enable technicians to easily carry preventive maintenance checklists and manuals associated with any asset in their pockets.
  • Ensure secure access to necessary asset information. Technicians can easily pull up a record of historic repairs to make the best decisions with performing maintenance.
  • Achieve the full useful life of your assets through mobile asset downtime tracking. Paired with UpKeep Analytics, access an automatic business intelligence dashboard and track all equipment downtime costs over time.

Beautiful reports to make more data-driven decisions

You can take your maintenance team to the next level through accessing beautiful data visualizations and reports. UpKeep Analytics lets you see how many work orders are completed on time and where to make improvements. Gain visibility into labor trends month over month to help prepare for future team needs. Share asset reports with upper management and gain insights into asset performance and more.

Trending Resources

Stay up to date on trends in the hospitality industry.
What are the most common use cases for IoT and sensors in hotel & property management?

The most common use cases for Internet of Things (IoT) and sensors within property management monitor both the physical building, as well as the activity within. This includes monitoring utility usage, obtaining real-time data on building operations, and mitigating potentially dangerous and costly equipment malfunctions.

Read More
What are the top 10 hotel chains in the United States that are innovating maintenance?

In AAA’s recent ranking of hotels across the United States, they found that cleanliness and the physical condition of the rooms were what matters the most to consumers. And this is a result of great maintenance practices. Here at UpKeep, we chose these hotels for the ways they are innovating maintenance through technology AND the positive reviews maintenance workers gave for each one.

Read More
Hotel Maintenance Management: Why You Need It

Hotel maintenance is the upkeep of the various systems and components used in the hospitality industry. These systems include general building operations such as HVAC, electrical, and plumbing, but also many needs specific to hotels and their customers. These specific needs are widely varied and their scope depends on the size of the hotel and the services they offer.

Read More
Our Customers

Testimonials

Start managing inventory—for free

Should have used sooner

“I enjoy how easy the software is. I was utilizing the free version for over a year and wish I upgraded sooner. I am able to track maintenance issues much more efficiently to ascertain if a bigger problem may be the main issue. The accessibility on my smart device makes this software a vital tool in daily operations.”

Jeremy
Vina Robles Amphitheatre

Great Product. Great Service. Great Price.

“At a former employer we used a similar work order system that had half the features of UpKeep at twice the cost. I was amazed to discover how much we got for so little. The biggest pro is the functionality. All of our inventory, work orders, assets, schedules, and meters are all included in one app. The account setup is very flexible and affordable. Customer support responds instantly and resolves any issue that arises.”

Jeremy
Tenessee College

Easy to Set Up and Use

“Before Upkeep, we were on a paper system that was messy, unorganized, and inefficient. Now we’re able to utilize the request feature for our crews to submit work order requests with pictures indicating the issue that needs attention. This is then viewable by management, from origination to completion, and actually beyond in a way that allows us to learn from our service history what is working for us and what is not.”

C. Dale
K-Co Enterprises Inc.
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