This Is UpKeep.

UpKeep is a customer-first software company revolutionizing maintenance, facility, and asset management systems. Our cloud-based application and Industrial IoT devices are solving real problems for skilled technicians and managers at businesses everywhere. We're passionate about innovation, community, and providing a best-in-class customer experience.

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What We’ve Built

UpKeep was designed to make life easier for facilities and asset management departments and to empower maintenance teams to make better decisions from data-driven insights.

We are creating the best tool on the market for managers to communicate with technicians in the field and for technicians to respond to urgent issues without having to shuffle through paperwork or return to the office. We make completing work orders easy, intuitive, and mobile-first so everyone can contribute and stay on the same page.

We've made sure that our CMMS is a modern, intuitive, and efficient maintenance management system that is proven to simplify the workflow process.

Our Mission
What We'll Do for You

At UpKeep, we fundamentally believe that desktop based maintenance software is broken; technicians and facility managers spend over 90% of their day NOT sitting at a desk.

UpKeep was designed to make a maintenance team's life easier through an innovative and mobile-first solution. We have created the best product in the market for managers to communicate with technicians in the field and for technicians to respond to urgent issues without having to shuffle through paperwork or return to the office. We make completing work orders easy, intuitive, and mobile-first so everyone can contribute and stay on the same page.
 
We've made sure that our CMMS is a modern, intuitive, and efficient maintenance management system that is proven to simplify the workflow process.

Origin Story
How UpKeep Started

UpKeep was brought to life in 2015 by CEO, Ryan Chan, from an idea he had while he was working as a process-development engineer at a membrane manufacturing plant. He noticed that one of the biggest problems at the facility was the extremely cumbersome process of creating, keeping track of, and closing out maintenance work orders.

Whether it was a broken piece of equipment on the manufacturing line, a busted door lock, or a simple filter replacement, work orders would create stacks and stacks of papers that were easily lost and hard to prioritize. The team wasted a ton of time going back and forth from the production facility to the office multiple times a day so they could retype their notes into a desktop application.

Ryan realized that with modern cloud and smartphone technology he could create an easier solution and save the maintenance team hours a day and a lot of lost uptime. With mobility in mind, he set out on a mission to drastically improve the workflow, and therefore productivity, of maintenance teams across the globe.

After thousands of hours, gallons of coffee, and lots of feedback, UpKeep had lift off. Now, UpKeep is one of the most innovative CMMS products on the market and the first to approach maintenance management software from a mobile-first perspective. With UpKeep, workers can easily create work orders by simply snapping a picture, filling out a few fields, and sending it off to the maintenance department for repair — all from a mobile device. Over 40,000 users have already experienced the power of saving time and frustration with UpKeep and more are joining every day.

Our Company Values

Customers Over Revenue
We treat our customers the way we’d like to be treated. We anticipate their needs, actively listen to their requests, and care deeply about creating value for them. At the end of the day, it’s more important for us to do right by the customer than to worry about the most lucrative option.
Grit Over Prestige
We offer solutions, even if that means trying something new, in order to further the goals of our organization and customers. To honor our commitments, we face hurdles head on and think creatively to solve any problems in our path. When faced with the question, “Can we do X?” our instinctive answer is never simply “no,” it’s “no, but we CAN do Y instead.”
Progress Over Perfection
We understand that our product and team always have potential to improve. We continuously develop our product in a way that helps our customers grow. When taking on a new project - we focus on moving quickly, not waiting until everything is perfect. As a team, we acknowledge mistakes, humbly embrace feedback, and pursue experiments with zeal.

Our Leadership Team

Our team is committed to bringing you the best CMMS and EAM solutions in the industry.
Ryan Chan - Profile Image

Ryan Chan

CHIEF EXECUTIVE OFFICER
Robert Edmundowicz

Robert Edmundowicz

CHIEF REVENUE OFFICER
Stacy Cheuvront

Stacy Cheuvront

CHIEF PEOPLE OFFICER
Dan Frohnen

Dan Frohnen

CHIEF MARKETING OFFICER
Jim Lightsey

Jim Lightsey

CHIEF FINANCIAL OFFICER
Caitlyn Young-Gilbert

Caitlyn Young-Gilbert

CHIEF OF STAFF
Doug Rybacki

Doug Rybacki

CHIEF PRODUCT OFFICER

Our Expert Advisors

Ramesh Gulati

Ramesh Gulati

Rob Kalwarowsky

Rob Kalwarowsky

Bob Latino

Bob Latino

Charli K. Matthews

Charli K. Matthews

Ricky Smith

Ricky Smith

Shadrach Stephens

Shadrach Stephens

Our Investors

We’re backed by some of the best and brightest investors around.

4000+ Companies Using Asset Ops Management
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Learn More About UpKeep

Join the Maintenance Community
A free, online forum where maintenance and reliability professionals can network, attend events, listen to podcasts, and get informed.
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Learn why UpKeep is the highest rated platform in the industry
Industry analysts and peer review sites agree: UpKeep is the most effective way to run your maintenance and reliability programs.
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Take a look at our Maintenance Resource Hub
The Maintenance Resource Hub is your one-stop destination for tools, resources, and strategies to run a successful maintenance and reliability team.
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