UpKeep is a service-first company that builds software designed to make maintenance.

UpKeep is a service-first company that builds software designed to make maintenance easier for technicians and managers everywhere. Employees are driven to make the best product possible. As a company, we strive to make the best experience for maintenance technicians possible.

The UpKeep software is powerful, and can fit the needs of any maintenance business.

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Ryan Chan
Jim Lightsey
Caitlyn Young-Gilbert
Doug Rybacki

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An Easy-to-Use, Collaborative CMMS

UpKeep was designed to make life easier for facilities and asset management departments and to empower maintenance teams to make better decisions from data-driven insights.

We are creating the best tool on the market for managers to communicate with technicians in the field and for technicians to respond to urgent issues without having to shuffle through paperwork or return to the office. We make completing work orders easy, intuitive, and mobile-first so everyone can contribute and stay on the same page.

We've made sure that our CMMS is a modern, intuitive, and efficient maintenance management system that is proven to simplify the workflow process.

What We'll Do for You

At UpKeep, we fundamentally believe that desktop-based maintenance software is broken; technicians and facility managers spend over 90% of their day NOT sitting at a desk.

UpKeep was designed to make a maintenance team's life easier through an innovative and mobile-first solution. We have created the best product in the market for managers to communicate with technicians in the field and for technicians to respond to urgent issues without having to shuffle through paperwork or return to the office. We make completing work orders easy, intuitive, and mobile-first so everyone can contribute and stay on the same page.

We've made sure that our CMMS is a modern, intuitive, and efficient maintenance management system that is proven to simplify the workflow process.

How UpKeep Started

UpKeep was brought to life in 2015 by CEO, Ryan Chan, from an idea he had while he was working as a process-development engineer at a membrane manufacturing plant. He noticed that one of the biggest problems at the facility was the extremely cumbersome process of creating, keeping track of, and closing out maintenance work orders.

Whether it was a broken piece of equipment on the manufacturing line, a busted door lock, or a simple filter replacement, work orders would create stacks and stacks of papers that were easily lost and hard to prioritize. The team wasted a ton of time going back and forth from the production facility to the office multiple times a day so they could retype their notes into a desktop application.

Ryan realized that with modern cloud and smartphone technology he could create an easier solution and save the maintenance team hours a day and a lot of lost uptime. With mobility in mind, he set out on a mission to drastically improve the workflow, and therefore productivity, of maintenance teams across the globe.

After thousands of hours, gallons of coffee, and lots of feedback, UpKeep had lift off. Now, UpKeep is one of the most innovative CMMS products on the market and the first to approach maintenance management software from a mobile-first perspective. With UpKeep, workers can easily create work orders by simply snapping a picture, filling out a few fields, and sending it off to the maintenance department for repair — all from a mobile device. Over 40,000 users have already experienced the power of saving time and frustration with UpKeep and more are joining every day.

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Overall Solutions

EAM is the process of maintaining and controlling physical assets and equipment throughout their life cycles. UpKeep was named a top-rated EAM by Gartner Peer Insights. With UpKeep, it’s easy to track warranties, maintenance, depreciation, decommission of your assets, and much more.

Customers Over Revenue

We treat our customers the way we’d like to be treated. We anticipate their needs, actively listen to their requests, and care deeply about creating value for them. At the end of the day, it’s more important for us to do right by the customer than to worry about the most lucrative option.

Grit Over Prestige

We offer solutions, even if that means trying something new, in order to further the goals of our organization and customers. To honor our commitments, we face hurdles head on and think creatively to solve any problems in our path. When faced with the question, “Can we do X?” our instinctive answer is never simply “no,” it’s “no, but we CAN do Y instead.”

Progress Over Perfection

We understand that our product and team always have potential to improve. We continuously develop our product in a way that helps our customers grow. When taking on a new project - we focus on moving quickly, not waiting until everything is perfect. As a team, we acknowledge mistakes, humbly embrace feedback, and pursue experiments with zeal.

Our Leadership Team

Our team is committed to bringing you the best Asset Operations Management solution in the industry.
Ryan Chan - Profile Image

Ryan Chan

Chief Executive Officer

Ryan Chan

Chief Executive Officer

Jim Lightsey

Jim Lightsey

Chief Financial Officer

Jim Lightsey

Chief Financial Officer

Caitlyn Young-Gilbert

Caitlyn Young-Gilbert

Chief of Staff

Caitlyn Young-Gilbert

Chief of Staff

Doug Rybacki

Doug Rybacki

Chief Product Officer

Doug Rybacki

Chief Product Officer

Joe Schmitt

Vice President, Customer Success

Joe Schmitt

Vice President, Customer Success

Garris Yeung

Head of Sales

Garris Yeung

Head of Sales

Our Investors

We’re backed by some of the best and brightest investors around.

Learn More About UpKeep

UpKeep makes it simple to see where everything stands, all in one place.

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A free, online forum where maintenance and reliability professionals can network, attend events, listen to podcasts, and get informed.

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4000+ Companies rely on asset operations management

Leading the Way to a Better Future for Maintenance and Reliability

Your asset and equipment data doesn't belong in a silo. UpKeep makes it simple to see where everything stands, all in one place. That means less guesswork and more time to focus on what matters.
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