Hospitality

Manage your hotel's preventive maintenance program

UpKeep’s user-friendly software helps hotel management and staff keep track of day-to-day tasks – improving customer satisfaction scores, increasing energy efficiency, and lowering maintenance costs and available on any mobile device.

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Create an unparalleled guest experience through streamlining work orders

Unlimited free requesters for instant fixes

Eliminate all the phone calls that never get follow-through. UpKeep’s request portal makes your entire maintenance management process more efficient. An unlimited number of requesters can be added to your system, allowing anyone who requires a maintenance task easy access to technicians. These work orders can then be prioritized, tracked, and completed with real-time updates.

Seamless collaboration with updates and notifications

Because of its intuitive, easy-to-use interface, UpKeep allows your maintenance team to easily work with administrators, technicians, and other departments. Full transparency into the system means that someone making a maintenance request can see the status of a work order, as well as when it was completed. If delays such as waiting for parts occur, then all team members can be notified of the delay and revised completion schedule.

A simple user interface everyone can adopt

UpKeep is designed in a way that allows everyone in your organization to feel comfortable about using the solution. New maintenance technicians with little experience can easily access maintenance history, as well as find detailed instructions. Employees who are not technology-savvy can feel comfortable with the easy-to-use interface.

Case Studies

FMLY Pinpoints the Root Cause of a Problem

"After the first year, FMLY has been able to deliver amazing results to its property management client, helping to provide data-driven counsel and substantial cost savings in the maintenance of the client’s restaurants, bars and hotels."

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Make Maintenance Management Easy

A powerful mobile tool that anyone can pick up quickly.

Maintenance and operations teams that use a mobile CMMS experience up to a 652% return on investment through better communication and consistency.

UpKeep is 100% Cloud Based so you can access your information anywhere.
Available on Android and iOS keeping all of your members in the loop
Connect in real-time by using our state-of-the-art technology

CMMS, Maintenance Management, and Work Order Software

UpKeep is consistently rated the best inventory management software in value for money, ease-of-use, functionality, and customer support. There’s a reason UpKeep has more 5-star reviews than any other CMMS and Maintenance Software vendor.

Reduce your equipment and asset downtime
by up to 26%
Extend your asset and equipment lifetime
by up to 11%
Achieve up to 652% ROI
by integrating UpKeep into your workflow
Improve overall facility condition
with the integration of UpKeep

Manage assets from your mobile device

Enable technicians to easily carry preventive maintenance checklists and manuals associated with any asset in their pockets.
Ensure secure access to necessary asset information. Technicians can easily pull up a record of historic repairs to make the best decisions with performing maintenance.
Achieve the full useful life of your assets through mobile asset downtime tracking. Paired with UpKeep Analytics, access an automatic business intelligence dashboard and track all equipment downtime costs over time.

Beautiful reports to make more data-driven decisions

You can take your maintenance team to the next level through accessing beautiful data visualizations and reports. UpKeep Analytics lets you see how many work orders are completed on time and where to make improvements. Gain visibility into labor trends month over month to help prepare for future team needs. Share asset reports with upper management and gain insights into asset performance and more.

Trending Resources

Stay up to date on trends in the hospitality industry.

What are the most common use cases for IoT and sensors in hotel & property management?

The most common use cases for Internet of Things (IoT) and sensors within property management monitor both the physical building, as well as the activity within. This includes monitoring utility usage, obtaining real-time data on building operations, and mitigating potentially dangerous and costly equipment malfunctions.

Book

We Wrote the Book on Asset Operations!

UpKeep brought maintenance, reliability, and operations teams together in a new approach called Asset Operations Management. Now, we've written the book! We're thrilled to announce the publication of Asset Operations: The Future of Maintenance, Reliability, and Operations.

Learn More

Hotel Maintenance Management: Why You Need It

Hotel maintenance is the upkeep of the various systems and components used in the hospitality industry. These systems include general building operations such as HVAC, electrical, and plumbing, but also many needs specific to hotels and their customers. These specific needs are widely varied and their scope depends on the size of the hotel and the services they offer.

Don't take our word for it.

UpKeep is consistently rated best-in-class for value for money, ease-of-use, functionality, and customer support. There’s a reason UpKeep has more 5-star reviews than any other CMMS and Maintenance Software vendor.

“With nearly 340 different machines in our work environment, it’s an impossible task to manually assign and track PM’s. With UpKeep we can schedule regular maintenance without overlapping tasks with other critical jobs.”

Paul D

Health and Safety Coordinator