Customer Success

Empower Your Team with Unparalleled Support!

UpKeep isn't just powerful software. We've got a skilled team ready to help you every step of the way, ensuring UpKeep makes your maintenance operations simpler and more productive.

UpKeep Implementation & Training Made Easy

Select from our range of Implementation Packages designed to simplify onboarding and empower your maintenance team for swift success.

UpKeep Pro

Training Only

Cost - $500

~2 Hours
Dedicated UpKeep Expert
2-hour training/workshop session
On-demand training resources

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Quickstart

Implementation & Training

Cost - $1,500

<45 Days
Dedicated Project Manager
Standard feature setup
Data migration
1-hour team training

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Advanced

Implementation & Training

Cost - $5,000

<85 Days
Dedicated Project Manager
Advanced Feature Setup
Time-based and conditions-based preventive maintenance
Data Migration
+ 2-hour team training

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Custom

Enterprise Implementation

Cost - Contact Us

Dedicated Senior Project Manager
Project Timeline Based on Scope of Work
Custom Project Plan
Multisite deployment
Customized training and enablement

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"I have been using UpKeep for several years now and have found it to be a game-changer for our maintenance operations. The software is easy to use and has helped us save time and money. What I appreciate most about UpKeep is their customer support team. They are always responsive and willing to help us troubleshoot any issues we may have. I highly recommend UpKeep to anyone looking for a reliable maintenance management solution."

Michael W.

Capterra

"We've been using UpKeep for a few months now and have had a great experience so far. The implementation process was smooth and their support team was very helpful in getting us up and running. The software is user-friendly and has helped us improve our maintenance operations. We also appreciate the mobile app, which allows our technicians to easily access work orders and log their time. Overall, we are very satisfied with UpKeep."

Melissa K.

"We've been using UpKeep for over a year now and have had a positive experience. The software is easy to use and has helped us keep track of our maintenance activities more efficiently. Their support team has also been great - they are responsive and knowledgeable. We appreciate the ability to customize the software to fit our specific needs. Overall, we would recommend UpKeep to others."

Jessica S.

Software Advice

"UpKeep has been a lifesaver for our maintenance operations. The software is user-friendly and has helped us stay on top of our work orders and preventative maintenance tasks. Their customer support team is also excellent - they are always available to help us troubleshoot any issues we may have. We appreciate the flexibility of the software and the ability to integrate with our existing systems. I would highly recommend UpKeep to others."

Mark P.

GetApp

Michael

Melissa

Ken

Jessica

Mark

Implement UpKeep with Confidence

Trust our efficient, five-step approach for seamless system deployment and team training, ensuring UpKeep's success.

Introduce project team members
Define roles and responsibilities
Establish project goals and timeline

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Unmatched Support for Every UpKeep User

Benefit from our Standard and Premium support services, designed to optimize your UpKeep experience and boost your team's success.

Standard Support

Technical Support

Free for all UpKeep users

Live chat, email 24/5
Phone support (9am-5pm EST)
Help Center access
Webinars & on-demand videos
New feature updates & tutorials

Premium Support

Technical Support + Customer Success

Assigned Customer Success Manager
24/7 + Weekend Support (Q2 2023)
Priority technical support
Standard Support Offerings
Early access to new product

Team you can count on

UpKeep's team consists of seasoned industry and technical experts. We utilize our wealth of knowledge and experience to deliver top-quality services and help our clients succeed in their maintenance management goals. Trust us to be your dedicated partner in achieving maintenance excellence.

UpKeep's On-Demand Resources

Instant Access to Maintenance Management Expertise

UpKeep Help Center

Find answers to your questions, learn new features, and get the most out of UpKeep with our comprehensive Help Center.

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UpKeep Video Tutorials

Learn how to optimize your UpKeep system, streamline your maintenance processes, and get the most out of UpKeep with our informative video tutorials

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Expert UpKeep Webinars

Join live or watch recorded webinars to learn best practices, new features, and industry insights to optimize your maintenance operations.

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4,000+ COMPANIES RELY ON ASSET OPERATIONS MANAGEMENT

Leading the Way to a Better Future for Maintenance and Reliability

Your asset and equipment data doesn't belong in a silo. UpKeep makes it simple to see where everything stands, all in one place. That means less guesswork and more time to focus on what matters.

Start a Free Trial Get a Demo

Customer Testimonials

UpKeep CMMS Simplifies Maintenance Management

Discover why our customers love using Upkeep CMMS for maintenance management.

Amir Santiago, ALCO Harvesting

Amir Santiago manages machines and analyzes data for ALCO Harvesting, using UpKeep to track work orders and equipment failures, saving time and money while improving asset management.